How to Satisfy Your Customers Every Time, and Have Them Beg for More
By Rene Gouw, CEO of Kolibri Logistics
Let’s be honest—international logistics isn’t exactly sexy. But what is sexy? A customer who receives their order on time, every time, without a single hiccup. That, my friend, is pure logistics seduction.
At Kolibri Logistics, we help companies outside Europe—especially our friends from the UK and the good ol’ US of A—get their products to their European customers, no drama, no delays, and no excuses. We’ve turned the chaos of international logistics into a well-oiled machine (okay, sometimes it’s more like a well-trained circus act, but it works).
The Supply Chain Tightrope (and How Not to Fall Off)
Since Brexit, British companies have been on a supply chain rollercoaster—customs declarations, VAT headaches, border delays… it’s like someone decided to turn a straightforward process into an escape room challenge. And now, American companies are feeling the burn too, thanks to shifting import tariffs and stricter EU regulations.
But here’s the good news: we’ve done this before. A lot. We’ve guided countless UK companies through the post-Brexit jungle, and now we’re doing the same for our American partners. The key? A flexible, smart, and locally-anchored logistics strategy.
What Makes Kolibri Logistics the Secret Weapon in International Logistics?
We don’t just ship boxes—we manage supply chains. There’s a big difference.
Make 007 your secret weapon in International Logistics
Here’s what we bring to the table:
- Local Expertise with a Global View – We know the EU logistics game inside out, and we stay up-to-date on every customs rule, VAT change, and trade agreement that pops up (so you don’t have to).
- Seamless Warehousing and Distribution – Whether it’s Rotterdam, Antwerp, or any other European hub, we get your goods where they need to go—fast.
- Real-Time Transparency – We’re not fans of radio silence. Our clients always know where their stuff is, and when it’s arriving.
- Problem-Solving Mindset – Customs hiccup? Delayed vessel? Tariff confusion? We don’t panic. We fix it.
Why This Matters More Than Ever
Your European customers expect Amazon-level delivery speed, whether they’re ordering socks or solar panels. Delays, unexpected fees, or poor communication? That’s a one-way ticket to a lost customer.
Getting your international logistics right isn’t just about transportation—it’s about reputation. And we’re in the business of making you look good.
Let’s Talk About Growth (and Not Just Growing Pains)
International expansion sounds exciting—until the logistics get in the way. If you want to scale in Europe, your supply chain shouldn’t be an afterthought. It should be a superpower.
Check out YOUR challenges and OUR solutions.
So whether you’re shipping your first pallet across the Atlantic or looking to optimize a complex EU-wide distribution network, Kolibri is ready. We’ve done this before. And we make it look easy (even when it’s not).
Final Word:
Your supply chain shouldn’t give you nightmares. It should give your customers a reason to hit that “Buy Again” button. Want help making that happen?
Let’s chat. Logistics is what we do. And we’re damn good at it.
Kolibri Logistiek is at play in the field of logistics. And we play at Champions League level! We cover your supply chain from collecting your products at location of production up to the last mile to your customers. Request a quote!
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